Subject: Assignment 1 (Due: June 25, 2009, before 01:00pm)
♥SMART Communications♥
Smart Communications, Inc. (SMART) is the Philippines' leading wireless services provider with 36.9 million subscribers on its GSM network as of end-March 2009.
I had chosen the SMART Communication for they provide an interesting IT servicing for their comsumers..
One of its best feature was their use of wide range services in businesses.
The SMART Business Solutions!
This features a SMART way to help businesses...
♥ MOBILE OFFICE SOLUTIONS
1. Voice Solutions
Every Business Deserves GOLD!
Now it’s easier for your business to go GOLD. With Smart Gold Lite, your employees get a real Smart postpaid plan for just PhP 300 a month*. With just PhP 2 per/minute Smart-to-Smart and Smart-to-Talk 'N Text call rates, it’s the lightest and lowest ever!
NO NEED TO RELOAD
However big or small your business is, you want the lightest call rates and communications costs, but you also want uninterrupted connections. Smart Gold Lite allows staff to call freely on a credit limit that is unrestricted by the plan amount.
*FULL INTER-NETWORK CAPABILITY
You and your staff can still call and text to other networks just as easily and without needing to reload.
*THE LIGHTEST AND LOWEST CALL RATE
Just P2/min Smart-to-Smart and Smart-to-Talk 'N Text.
*NATIONWIDEST COVERAGE
Smart still is the widest and clearest network anywhere in the Philippines at any time.
*SMART GOLD LITE IS FOR EVERYONE
As a SIM-only offer, approval is quicker and easier than ever.
2. Wireless Office Solutions
Netcast is a web-based SMS solution that aims to cater to your organization’s additional communication channel needs through regular and scheduled bulk messaging broadcast, information exchange, feedback and content management.
Bulk Messaging
Allows businesses to broadcast time-sensitive SMS notifications to its targeted, large number of recipients. Module enables companies to automatically and simultaneously deliver information to preferred groups.
- Similar experience as sending a message through cellphone
- Manage your messages via folders
- Ability to schedule message broadcasts
*Text Circles
Sending a message to a select group has never been easier.
This module enables key personnel or group member/s to send a message to the entire group securely via mobile phone. They will receive the message sent by other members as well as reply and send a copy to the rest of the group
- Maximum of 10 members per company
- Alternative means of communication to a select group of users
- All messages are charged to the Netcast account
*Text Helpdesk
Be connected to your clients via SMS. Receive relevant information from external sources and immediately respond. This also enables keyword based response system that releases information to your customers, suppliers, service providers, etc.
- Automated information release
- Maintain healthy exchange ideas
- Integrate with existing database
Benefits
- Alternative to printed materials
- Targeted recipients
- Emergency Broadcast/Announcement Facility
- Personalized Company Name Masking
- Mobility and Convenience
- Best for time-critical messages
- Can easily be integrated with existing system and/or database
- Two level security with dynamic PIN
SMART Bizload is an easily accessible user-friendly web-based prepaid loading portal service that allows you to efficiently load and manage budgeted airtime benefits to your employees' prepaid accounts. With this service, you can easily distribute prepaid load in just a few steps.
This allows you to credit prepaid load in real time to eliminate the need to purchase top-up cards per piece or in bulk which saves time and resource. With the employment of first class log-in system, access to your account is dynamic and secure.
Smart Bizload offers you Batch Loading according to your needs. Crediting of load value can be automated by simply uploading a file and setting the frequency. You can now focus on other equally important tasks and let Smart Bizload take care of your load.
Smart Bizload boasts of other very attractive features that gives you the Smart advantage:
- Access anywhere from a PC with internet connection
- Safe and Secure log-in system for authorized personnel
- Real-time balance inquiry
- Standard reports available for easy monitoring of transactions
Fixed Cellular Service (FCS) is SMART’s corporate offer that provides voice, fax, and data connectivity via GSM and GPRS network for areas without fixed (landline) facilities. The device can also be connected to a PABX to route calls from local phones to mobile numbers and/or serve as back-up connection in case of landline service downtime
Provides telephone, data (internet) and fax services where there are no landline facilities.
- Serves as back-up to existing landline facilities.
- Can be installed almost anywhere with GSM coverage and be easily transferred to another location.
♥ Business Solution Customer support
At SMART, our Business Solutions team is ready to attend to your needs. We provide customer support through the following channels:
1. Relationship Manager
A dedicated Relationship Manager (RM) will be assigned to handle all sales and after-sales concerns. These include inquiries regarding the line subscription, defects and repairs, or any changes related to the corporate subscription.
2. The Corporate Business Group Communal Email
An email address with dedicated CBG personnel, ready and willing to answer any query regarding your SMART Gold Corporate subscriptions. There will be a ready notification of receipt of your query 15 minutes from sending your message. Email us here.
3. Business Hotline
A corporate hotline number 848-8889 or press #888 from your Smart cellphone (toll-free) is available for all corporate subscribers.
4 . Bill Delivery
To ensure on-time receipt of your bills, personal delivery will be arranged to facilitate ease in distribution and settlement of your bills.
for more information, the official website of SMART is open to serve you...
http://smart.com.ph/